Digital Photo and Camera Recovery
Will File Restore professional recover my deleted photographs?
Scan the drive or digital camera where the deleted or lost photographs were located. Recovered photographs can be previewed as thumbnail images. If a thumbnail preview is available, then there is an excellent prospect of recovering your photographs. If the camera has not been used since the photographs were deleted there is a very good chance that File Restore will recover them. The more the camera is used after the photographs have been deleted, the greater the chance of new image data being written to that same area of the storage device and therefore losing the previous data forever.
Will File Restore Professional recover deleted video files that were on my digital camera?
Yes, File Restore will recover all data that is on your digital camera. Files will not be recoverable, if they have been overwritten by new photographs, videos etc. Review the file condition to determine the prospects of a successful recovery.
Will File Restore Professional recover photographs on a reformatted camera?
Yes. An Advanced Scan will recover photographs from a reformatted camera. If an Advanced Scan does not provide the desired results, a Complete Scan may recover more data.
Will File Restore work on ALL digital cameras?
File Restore works with most types of digital camera storage including Flash cards, SmartMedia, CompactFlash, SD, XD, Sony Memory Sticks, IBM Micro Drives etc. Some types of camera store image data using internal memory. In these cases the manufacturer sometimes provides driver software for other applications such as File Restore to view this memory as if it was a drive. If File Restore does not recognise such a device in the first instance (i.e. it is missing from the Drive drop-down list) use of such driver software may assist. In this case, first close File Restore, and then follow the manufacturer’s instructions for use of their software and, when complete, restart File Restore.
Why are some recovered photos renamed “Discovered”?
A File Restore Complete Scan includes exclusive Photo Discovery™ scanning technology. Photo Discovery™ will automatically scan a digital camera, PC drive or memory card for traces of a photo (photo file signatures), even in instances where the photo name no longer exists. Photo traces may be scattered throughout the camera card etc., and are unlikely to be located using traditional photo recovery methods. File Restore “Discovered photos” are renamed “Discovered” (as the file name no longer exists), and saved to a newly created folder called “Discovered”.
Why has File Restore “Discovered” .nef/.cr2 RAW files as .tif file types?
You may notice that recovered .nef and/or .cr2 files now have a .tif file extension. This is due to a commonality that these file types have. Simply rename your recovered files with the correct extension.
My .cr2 files don’t seem to have an image preview?
Some files may not provide an image in the preview screen, but if the text shown is meaningful, such as “Canon EOS” and includes Date and Timestamp information, then this file is likely to be recoverable.
Scan the drive or digital camera where the deleted or lost photographs were located. Recovered photographs can be previewed as thumbnail images. If a thumbnail preview is available, then there is an excellent prospect of recovering your photographs. If the camera has not been used since the photographs were deleted there is a very good chance that File Restore will recover them. The more the camera is used after the photographs have been deleted, the greater the chance of new image data being written to that same area of the storage device and therefore losing the previous data forever.
Will File Restore Professional recover deleted video files that were on my digital camera?
Yes, File Restore will recover all data that is on your digital camera. Files will not be recoverable, if they have been overwritten by new photographs, videos etc. Review the file condition to determine the prospects of a successful recovery.
Will File Restore Professional recover photographs on a reformatted camera?
Yes. An Advanced Scan will recover photographs from a reformatted camera. If an Advanced Scan does not provide the desired results, a Complete Scan may recover more data.
Will File Restore work on ALL digital cameras?
File Restore works with most types of digital camera storage including Flash cards, SmartMedia, CompactFlash, SD, XD, Sony Memory Sticks, IBM Micro Drives etc. Some types of camera store image data using internal memory. In these cases the manufacturer sometimes provides driver software for other applications such as File Restore to view this memory as if it was a drive. If File Restore does not recognise such a device in the first instance (i.e. it is missing from the Drive drop-down list) use of such driver software may assist. In this case, first close File Restore, and then follow the manufacturer’s instructions for use of their software and, when complete, restart File Restore.
Why are some recovered photos renamed “Discovered”?
A File Restore Complete Scan includes exclusive Photo Discovery™ scanning technology. Photo Discovery™ will automatically scan a digital camera, PC drive or memory card for traces of a photo (photo file signatures), even in instances where the photo name no longer exists. Photo traces may be scattered throughout the camera card etc., and are unlikely to be located using traditional photo recovery methods. File Restore “Discovered photos” are renamed “Discovered” (as the file name no longer exists), and saved to a newly created folder called “Discovered”.
Why has File Restore “Discovered” .nef/.cr2 RAW files as .tif file types?
You may notice that recovered .nef and/or .cr2 files now have a .tif file extension. This is due to a commonality that these file types have. Simply rename your recovered files with the correct extension.
My .cr2 files don’t seem to have an image preview?
Some files may not provide an image in the preview screen, but if the text shown is meaningful, such as “Canon EOS” and includes Date and Timestamp information, then this file is likely to be recoverable.
